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Connect With Us

📞 Call or Text

+(254) 721 170615
Monday - Friday: 9AM - 6PM EAT

🕒 Response Times

Email: Within 24 hours
Phone: Immediate during business hours
Social Media: Within 4 hours

Frequently Asked Questions

Quick answers to common questions

We provide a detailed packing list after booking, but generally bring comfortable outdoor clothing, water bottle, journal, and an open mind. All specialized equipment is provided.

Absolutely! Our programs are designed for all experience levels. Our guides provide gentle instruction and adapt activities to each participant's comfort level.

We offer full refunds for cancellations made 14+ days before your program. Cancellations within 7-14 days receive 50% refund. Weather-related cancellations receive full refunds.

Yes! We accommodate all dietary restrictions including vegan, gluten-free, and food allergies. Please specify your needs during booking or contact us directly.